Up to late yesterday afternoon, several passengers scheduled to go back to the United States with delay-plagued carrier, Dynamic Airways, were unaware that the plane would not be making its return flight to Guyana at the stated time.
Dynamic was supposed to leave John F. Kennedy International Airport (JFK) yesterday afternoon but according to information out of the US, the plane was grounded for several hours.
Local Dynamic representatives confirmed the delay, but stated that the flight was scheduled to leave the US at 01:00hour today to arrive in Guyana before 07:00hours. It was not made clear why the flight was unable to meet yet another schedule, but local officials cautioned that while the 01:00hour time was not yet confirmed, “it’s what we are working with.”
Complaining passengers were yet again angered by the delays, especially since they said they were not made aware of the changes. When asked, a local representative explained that most of the passengers scheduled to fly back to the US on the US carrier were foreign-based and provided overseas information. The rep told Kaieteur News that without local contact information, it was very difficult to get in touch with the passengers to notify them of the time changes.
Captain Gerry Gouveia told the newspaper that the local handlers are working quite well to deal with the plane when it arrives in Guyana. He stated, however, that Dynamic is going through a rough time, but they are down but not out. He too confirmed that the plane is expected to arrive in Guyana before 07:00 hours today.
Since Dynamic’s entrance in the Guyanese market earlier in the year, its operations have been plagued by delays, some lasting more than 24 hours. Several persons were unable to make the trip home to Guyana for Christmas. It was alleged that the flight was overbooked and as many as 100 persons were left stranded, with no other flight being available following Boxing Day.
Dynamic’s poor service provision has drawn the attention of officials, with Shadow Transport Minister Joseph Harmon telling the company to get its act together before collecting people’s money. Tourism Minister Irfaan Ali told the newspaper that Dynamic gave assurances that measures such as additional flights were being put in place to address the delay problems being faced. Many of the delays are usually blamed on mechanical failures.
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