Latest update April 1st, 2025 5:37 PM
Oct 04, 2024 News
Kaieteur News – The Guyana Power and Light (GPL) is warning customers to upgrade their prepaid metres immediately or risk losing electricity altogether.
Approximately 18,000 customers must call GPL now to get their metres upgraded before October 31. To comply with international mandatory standards, it is mandatory for GPL to transition to the latest version of the Standard Transfer Specification for all prepaid metres.
The upgrade will enhance GPL service countrywide and will benefit customers.
GPL’s Divisional Director of Customer Services, Rhonda La Fargue, explained that “with an upgraded system, there is some better functionality so it’s necessary that we are a part of that.”
Failure to upgrade within the deadline will result in power loss since metres will no longer be able to accept pre-paid tokens. Eligible customers should contact GPL via 603-8635 or 690-3128 for assistance. Once their eligibility is confirmed, GPL staff will provide the three necessary tokens. The first two are upgrade tokens while the third acts as a “test” token to verify the upgrade’s success and the metre’s ability to accept credit.
La Fargue noted that this process can be completed in about two minutes. “It’s a simple process that a customer can do themselves,” she explained. Thus far, GPL has implemented several measures to notify and assist customers in swiftly and effectively upgrading.
The agency has published the metre numbers eligible for the upgrade, publicised contact details, and conducted outreaches in various communities. For customers with non-upgradable metres, GPL is committed to ensuring they are not left without power. As the world advances, the government remains dedicated to keeping Guyana up-to-date with every necessary upgrade, guaranteeing access to essential services. (DPI)
Apr 01, 2025
By Samuel Whyte In preparation for the upcoming U19 inter County cricket Competition the Berbice Cricket Board (BCB) will today commence their inter club U19 cricket competition. The competition will...Peeping Tom… Kaieteur News- I once thought Freedom of Information meant you could, well, access information freely.... more
By Sir Ronald Sanders Kaieteur News- Recent media stories have suggested that King Charles III could “invite” the United... more
Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.
Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]