Latest update April 23rd, 2024 12:59 AM
Apr 25, 2020 News
Guyana Telephone and Telegraph Company (GTT) has apologized to a batch of its customers whose internet service was disconnected on Thursday, although they claimed to have made their payments on time
“Having started the process of vetting claims of payment against proof provided, some 1200 customers would have had their internet service restored today,” GTT’s Chief Executive Officer (CEO) Justin Nedd confirmed.
For these customers, no reconnection fees nor penalties were applied.
“We are actively examining our payment system to see where something went wrong. But in the interim, we could not in good conscience leave our customers without internet service for any extended period of time – especially now, knowing that so many of us are at home needing to maintain connections with others,” Nedd acknowledged.
GTT said it would have closed its stores weeks ago and would have re-directed customers to several other points of payment to support physical distancing and e-commerce, as the country tries to manage the spread of COVID-19.
Nedd hinted that GTT may need to re-open its stores in the interest of handling transactions directly.
LISTEN HOW JAGDEO WILL MAKE ALL GUYANESE RICH!!!
Apr 23, 2024
Kaieteur Sports – Over the weekend, the prestigious Lusignan Golf Club played host to the highly anticipated AMCHAM Golf Tournament, drawing golf enthusiasts and professionals alike from across...Kaieteur News – Just recently, the PPC determined that it does not have the authority to vitiate a contract which was... more
By Sir Ronald Sanders Waterfalls Magazine – On April 10, the Permanent Council of the Organization of American States... more
Freedom of speech is our core value at Kaieteur News. If the letter/e-mail you sent was not published, and you believe that its contents were not libellous, let us know, please contact us by phone or email.
Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]