Latest update April 23rd, 2024 12:59 AM
May 21, 2019 Letters
I would like to share my recent experiences at the Fort Wellington Hospital in Region #5. Last month, I visited the said institute one day – around 6:45am – and to my surprise no doctor was on duty (not even in the emergency department) even though there were over 20 persons present.
We were told that doctors would start working at 8am. One doctor started to work at 9am and two others at 9:30am. As one may guess there were more patients now.
I waited my turn and was referred an ultrasound. To my surprise again, I had to make an appointment and the next available date was one month later. I complied.
I arrived for the next appointment at 7:30am. I was hoping to be dealt with in a timely manner, however once again the operations for the said department commenced at 9:20am. By the time I was finished it was lunch time; please bear in mind that ultrasound patients are not allowed to eat anything but drink water. I empathize with the pregnant mothers and persons of the working populace.
This is very unprofessional timing as patients are at more risk now – even developing gas, unbearable pain and so on.
While, there is a lot of improvement at the institution, professionalism is something to question. From requesting of patient’s history card (mandatory to see a doctor) staff have a hard time to find; lab technicians had earphones on (I could have even heard the music) and bags on their backs while performing duties.
I do hope this prompts the relevant authorities to improve services for the people in Region five.
Concerned citizen
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