I have seen, with distress, the daily deterioration of the standards at GTT.
This was glaringly evident, yesterday, when I went to GTT’s Water Street (Fogarty’s) location to pay my phone bill. I stood, with several frustrated customers, for hours, waiting to pay my bill in a line that was not budging.
It was distressing to see several pensioners also sitting for hours and not being served.
And why was this happening? This was happening because, for some reason, there was only ONE cashier at the counter to deal with customers who were paying their phone and internet bills. Meanwhile, the section where phones were being sold was fully staffed.
Some of us, including me, attempted to locate the manager, only to be told, nonchalantly, that she was not available.
It was only after some frustrated customers began to raise their voices that another cashier was sent to assist. I had arrived at the location just after 11.00 a.m. and left after 2.00 p.m. Some were there even earlier.
With ‘service’ like this, it’s no wonder that many Guyanese are praying that GTT’s monopoly comes to a speedy end.
A very angry Consumer
Nov 14, 2018The 2018 Seaboard Marine Caribbean Motor Racing Championships (CMRC) came to a close officially Monday evening when the awards ceremony concluded at Guyana’s Ramada Princess Hotel at Providence,...
I walk my dog twice daily. In the evenings I would take her next door to the AFC head office. The occupants of the house... more
Editor’s Note, If your sent letter was not published and you felt its contents were valid and devoid of libel or personal attacks, please contact us by phone or email.
Feel free to send us your comments and/or criticisms.
Contact: 624-6456; 225-8452; 225-8458; 225-8463; 225-8465; 225-8473 or 225-8491.
Or by Email: [email protected] / [email protected]