Latest update April 25th, 2024 12:59 AM
Dec 02, 2009 Letters
Dear Editor,
This is truly the information tech age, and even corporate Guyana is meandering its way onto the information superhighway.
About two weeks ago, I added Guyana Water Incorporated (GWI) to my Facebook friends list. I seized the opportunity about a week ago to post a complaint on GWI’s profile about two leaks: one at Esplanade Road in New Amsterdam in that a PVC blue hose was stuck out at the corner of an abandoned house, running all day and night, and the other, a leak just in front of where I live. After about two mild reminders and one exchange of email with the PRO of the company, the leaks were finally fixed, on Monday, November 30.
I posted a thank you note on Facebook and also got one in return for reporting the leaks. I suppose that’s the power of the internet again at work.
Note carefully, I did not pick up at any time a telephone nor did I put pen to paper to write a complaint. You could even say that I did not even send an email. GWI acted on the information I provided on their Facebook account. Now isn’t that the way to go!
So, I am wondering if GPL has one too. I’d be the first to add them.
Leon J. Suseran
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