Latest update March 28th, 2024 12:59 AM
May 20, 2013 News
The Ministry of Tourism is currently in the process of putting together recommendations on the guiding principles of a rating system for local Hotels and Restaurants.
This was disclosed by Tourism Minister Irfaan Ali, during a recent press conference held to outline the Ministry’s plans for the first quarter of 2013.
The system is expected to enhance the quality of services offered by existing and upcoming hospitality facilities in Guyana, thus improving Guyana’s entire tourism product.
Ali explained to reporters that if the country wants to see an increase in the arrival of tourists, things need to be of a certain standard. This he said, will not only help visitors in choosing places for accommodation, meals, entertainment etc, but it will also prompt such places to raise their standards, allowing for a healthy competition, which will ultimately lead to better quality.
“Considerable emphasis will be placed on regularizing the service providers in this sector, continuing what the Ministry began in 2012. A special committee of both public and private sector representatives was formed to specifically consult service providers towards establishing standards”.
In addition to this, the Ministry also has plans to implement the “food critic system”. Executive Director of the Guyana Tourism Authority (GTA), Indranauth Singh, had explained that the GTA is hoping to have the various newspapers come on board in making the initiative a success.
This would see qualified persons visiting restaurants and hotels to assess not only the taste of the food, but also the kind of services being offered- (courtesy of staff, sanitation, pace at which the services are offered, etc), and then give their honest review of it in the newspaper.
Initially, Ali had pointed out that his Ministry was working towards ensuring that the service quality is improved across the board.
“We have 199 operators, guides, and properties registered so far; 87 hotels, 64 tour guides, 30 tour operators and 18 lodges and resorts. Our intentions are to ensure that these facilities would be held to certain standards and to have some waiting systems implemented sometime this year,” Ali pointed out.
Hence, the training programmes which commenced last year in the field of Tourism and Hospitality will be expanded, while new ones are expected to be implemented. This also includes tutoring tourism staff, as well as Immigration and Customs Officers to speak Portuguese and Spanish, thus bridging the communication barrier with other countries in South America.
THIS IDIOT TELLING GUYANA WE HAVE NO SAY IN THE 50% PROFIT SHARING AGREEMENT WE HAVE WITH EXXON.
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